I booked a tour to Dubai with Trip Factory. Maria Priyadarshini gave regular updates & information during our planning stages. We also revised our plans several times but she was patient & followed up with us to check if she had our dates/plans correct as we had made several changes.
I had read a lot of mixed / negative feedback but can say that we had a GREAT experience considering that they are located in a different city from where I am. We created a whatsapp group & communication was easy.
Also the Dubai Agent - Royal Arabian - great service.
What was promised was delivered. Thanks Priya for all that you did - Yes the Biryani treat is on me.