Overall experience was awesome. Only the Hotel in Dharamshala was pathetic and also he charged us for heater for two days but we stayed for only 28 hrs in hotel. We told them in Dalhousie they haven't charged us for heater but the reception guy said here we charged and bedsheets was not clean. We asked to change it but they said laundry has not done. Hotel in Dalhousie was awesome with view, their service, friendly and helpful nature staff, and food is also fresh they served us. And Mr. Madan Rajput treat us very nicely as a family. And tour guider Mr. Monu is also good in nature. He took good care of my of aunty as she was not well. We were at site seeing and she was alone in cab so he brought some food for her. He drive whole night to dropped us at Chandigarh station in next morning. And last but not least Miss. Poonam thank you for helping and awailable every time. Handling so well and planning our trip. And keep that friendly nature

ALok as a travel expert has meticiously designed the travel plan
From the choice of Hotel to travel fleet partners everything was good.
It was a hassel free travel.
Travellers if u really want to enjoy Dubai keep a day spare .Every place u visit needs minimum of 5-6 hours
if u r a shopaholic keep entire day for Burj Khalifa + Dubai Mall
Overall it was a good deal for me.
Even though unexpeceted rains in Dubai spoiled my plans.But overall i enjoyed

This is my second trip which I have booked through Tripfactory and as usual they have made my trip a memorable one. Thanks to Abhishek Sharma my travel agent from Tripfactory for all the help and providing timely updates. His dedication towards his work will defenetly help Tripfactory to grow in the future.
Thanks again Tripfactory for all the help. 🙂

It was good. Kudos to Salman for creating the wonderful itenary however the trip telegram team needs to work on TAT and better support function. 4 STARS overall trip. Deducted 1 star only for Support function disability at times.

Regards
Akshay Gupta

This is my second trip with this company!
We all are happy with the arrangements done as per our perfect specifications.Though faceless and portal based but verifiable ,transparent, and service conscious team of travel experts were in touch with us. Specially Akshit roy during our Royal Rajsthan tour and Sanket dey for this Coorg-OOty tour were very much in touch. The properties at OOty, Mysore and Coorg were fabulous. They are able to stitch better holidays within our suggested budget.Overall it was cost justified pleasant holidays.

Good co ordination b/w agents, i never feel problem in any situation. It's good. Convay my thanks to all co ordinaters

At the outset would like to thank trip factory for the excellent arrangements, expected few hiccups which can be considered for future travelers.
Hotel wifi was horrible, not able to talk family and inspiré of repeated request, house keeping was not proactive. Moreover wifi was not secure.
Pick up and drop has to be still more time conscious.
My desert safari pickup was one and half hour behind the time and desert safari travel was only less than 5 minutes.
Rest other information on pickup and drop was good.
Overall the trip was enjoyable and I appreciate Akshit Roy and his team for all the efforts taken to make this a successful, sridharan

Over all the trip was good. But my suggestion for international trip package. Upon arriving to the destination organizing and coordination can be done more better. Also city tour provided in the package, could have been improvised.

Thanks to Trifactory Team, your service is much appriciated, because Everthing is as scheduled and as promissed. Particularly I am impressed with your swifty response on solving a issues. Flight travel is customized as per a my preferences, and hotel is located nearby Burjman and it was pleasant to stay and it is well connected with all means of transportation. Activites is well planned and major activites a covered also given good enough time to rest and leisure.
TripFactory, a dedicative agency for touring. TF kept our trip most enjoyable. We appriciate that everything is systematic and information like pickup time and dirver details is shared in advnace which makes our trip more comfirable.

First of all, a big thank you to Ved Anand for arranging the trip and customizing it as per my requirement. Coming to the trip review, the car and the driver were excellent. Kannan has been an excellent driver and has been driving with a lot of control and awareness on the road. The trip was well tailored for the visits and check-ins at hotels were smooth.

The only issue which I faced was at hotel Star Residency in Madurai. Even though I called them I will arrive at 11 pm, the hotel staff didn't prepare the room for 3 people. After 10 hours by road travel I had to wait for 1 hour to get the room ready with an extra bed, pillow, towels, etc. To add to the worse the AC was not working in the room that whole night. The next day the room was changed but it was unwanted hassle and could be avoided.

Regards,
Abhijit

Every thing went well.

Over All Trip was good, the only thing we did not like is the pick up timings from the hotel to go for any activity use to get change late night which means if you don't check your Telegram message then their higher chances of you missing the activity for that day or you may have to organise your own transport, lack of communication.
They should either provide with local sim card to make communication easy as not all travellers have international roaming activated.
Aslo at ferrari world we could not get enough time to enjoy got only 2.5hrs to spend which is not enough at all....should have got atleat half day as their is lots to see around...

Overall a good trip, the support from tripfactory was quick and efficient, transportation and driver provided was excellent, accommodation in 2 out of the 3 places could have been better.

It was a great experience overall. I was traveling with ny parents, so it had to be a mix of comfort and entertainment at the same time. Traip was planned accordingly. Trip transportation was also on time. Hotel was nice. We had not faced any issues. My trip guide Sanchita was in constant communication with me, which helped to prepare for the trip, avoid any last moment issues

We just had one issue. On the first day of the trip(30th Dec), the cab driver while returning from dessert safari ,wanted us to buy some thing from meena bazar. When we said it was late , he mis behaved and dropped us on meena bazar. We had to spend 39 dhirams to return to hotel.

Except this particular incident, the experience was great for me and for my parents. Sanchita was instrumental for the trip guide all the time.

I would expect trip advisor to note the unhealthy experience we had with cab driver at 1 instance.

They arranged a 5d 4n Gangtok Darjeeling trip for me. It was a smooth hassle-free experience. They are all available for immediate support/ assistance. Drivers were on time and drove very smoothly, hotels were good and didn't face any issues. Had the weather cooperated we would have enjoyed a bit more

It was a really nice memorable trip for all family members. Kamini was very helpful from the beginning till the trip started and thereafter "Telegram" Support was really prompt and helpful. This was my second trip using Tripfactory and we all were highly satisfied as all arrangements were as per commitment and services were prompt and nice. keep it up.

Very nice trip to Dubai during New year 2020.
Thanks Alok for ur arrangements & support during trip aswell. Local tour guides & vehicle drivers were good too. Appreciated.

Hi Deeksha,

First I want to thank u for all your help with organizing this trip for us.

We booked a tour for Singapore 4N and Kuala Lumpur 3N. I found the service and her response to be excellent. Easily 5-stars. My emails were promptly responded to, and everyone showed up when they were supposed to. There was nothing that could have been better.

The flights went smooth, barring the change of flights at Bengaluru Airport as I had to collect the luggage and then had to re checkin owing to custom regulations which was painful.

We had so much fun in both the locations.

The only thing that was missing on this trip, was to stay for a few more days ;-)

Very well organised and our whole family enjoyed lot and trip factory may our trip memorable

Our trip to Singapore is easily one of the most memorable ones thanks to Tripfactory and Rupali. Rupali was patient enough to deal with all our queries before, during and after the trip as well . Kudos to the team as well for constantly being active to aid us immediately during our tenure there. Overall it was an excellent experience.