Awesome with transparency
Everything was crystal clear
I am happy n satisfied

Hi Trip Factory
Thank you so much for arranging such a beautiful vacation for us, we chose Darjeeling and Gangtok package and our trip was one the best trips of ours. It was completely hustle free, the drivers were very friendly and the hotels were nice and welcoming

Special thanks to Kushal ( Our trip coordinator)for guiding us so well each and everyday. Thank you trip Factory and we ll definitely recommend our friends and family to choose trip Factory as their holiday planner.

I really liked the way handled entire trip through on line process. Support during the trip is quite awesome .Few minor issues like schedule time for Global Village which I am sure they can over come.

The overall experience that we had with tripfactory is one of the best. There were no issues at all. Everything was very smoothly planned. We had booked a trip for Krabi and Phuket and it was one of the best and also a memorable one. Right from pickup in airport, the sightseeing, the accomodation, to drop in airport, everything was perfectly planned. The support through telegram was quick and helpful. But the best part is the affordable cost. The services were excellent for this cost. Thank you TripFactory. Looking forward to book more trips with you. I have already recommended all my friends to book trip with TripFactory.

It was a wonderful trip to Krabi & Phuket, Thailand through TripFactory. It was my 3rd trip through TripFactory. The accommodations were well located and complete iternity was well planed.Our travel manager "Akshit Roy" was excellent this time again. He gave us a complete overview of the trip and culture of our destinations. He was always reachable to us during the trip.
We would like to recommend TripFactory to everyone wishing to tour Phuke and Krabi.

Thanks a lot to TripFactory and Akshik Roy for providing such a beautiful and well organised trip.

---
Anuj, Megha

Pros:
Visited Singapore, Langkawi Islands and Kuala Lumpur in 8 days. All popular places were planned properly by trip factory to visit during morning and evening accordingly. Thanks to trip planner Nishanth.


To execute the plan as expected, trip factory had a 24*7 group chat to discuss regarding transportation queries to different places n respective contact numbers at all places.


Best places to visit - Singapore SEA Aquarium, Boating, Flyer, Gardens by the bay. Langkawi Cable Car and Sky Bridge. Kuala Lumpur KL Tower Top View from Skybox, Batu Caves.
Arena Star hotel in Kuala Lumpur was good.


Cons:
Singapore J8 Hotel was worst. The same person was managing Reception and was preparing food for breakfast too. One of the rooms additional door lock was not working, daily they used to tell they will fix tomorrow from first day, even after 3 days stay, it was not fixed, service was worst.

Superb arrangement .. very friendly n quick reply’s ..
If u had booked in trip factory think u r in safe hands no need to worry .. best wishes to trip factory

Positive things first:
1. Visa was given 2 weeks before trip.
2. All pickups (Airport and sight scenes) were well before or on time. All transportation vehicles were new or in very good condition.
3. Communication from Tripfactory was clear and easy to follow during trip.
4. Overall trip planning was as per my family requirement and Tripfactory had done that perfectly.
5. Hotel Accommodation provided for trip was very good.

Only two negative points though not very serious:
1. We are vegetarian and vegetarian meals in plane were not arranged.
2. We had booked for one day Abu dhabi tour but we had to spend half day at ferrari world as our SIC was arranged with them. So our half day time was wasted there.

Thank you Tripfactory for a memorable trip which was managed beautifully.

This was my second time booking with Trip Fcatory after last year's Singapore trip. The package of 5N/6D Dubai from Mumbai was planned well by Nishanth. Nishanth made itinerary as per my requirement and provided multiple options to chose from. Excellent and hassle free family trip. Enjoyed thoroughly. The continuous update and personalised trip details and day wise reminder for pick up, drop, dos and don'ts over instagram show your care for your guest. Good selection of hotel with good spread of Indian vegetarian foods. My suggestion for AbuDhabi Ferrari World is that you should provide enough time to enjoy. May suggest for buying priority ticket during booking for thrill lovers. Lastly provide options for know your Seat In Coach family group, for interaction of interested family for more bonding and fun. Thanks again for excellent trip.

We booked a 3N/4D trip to Mysore + Coorg from Trip Factory (I have taken holiday packages from them earlier, and always it was a smooth experience). The executive, Kamini helped me with a perfect itinerary with 1D in Mysore and 2D in Coorg, along with suitable flight bookings from Mumbai to Bangalore (both ways). Even after finalizing the itinerary and booked the package with an interim payment, I asked for some changes, and Kamini & TF team helped me with the same without any hassle. That's really a true service quality! The trip went absolutely brilliant as expected! Thank you Kamini & TF team, best wishes to the entire TF team.

I will highly recommend TF to all my friends and family members. And those who are reading my review - please give them a chance to prove their worth in organizing your trips. You'll not be disappointed :)

The tour was well organised. But always there is scope for improvement. First of all I would like to tell you that our experience with Dhoh cruise was not satisfactory. The was cruise was supposed to leave at 0830 pm and were in that place by 0650 pm. There is nothing to see much in that place and it amounted to wasting of our time by about one hour. We were allotted dining table in the lower deck which was a closed space and the ventilation was inadequate. It resulted in uneasiness within 30 minutes of the journey. The only good thing about the cruise was the dance show. The food quality and taste as you told earlier only was of moderate. Even if you skip from the itinerary, we wouldn't have regretted.

Day 2's city tour was okay. Desert safari started on time by 0300 PM and after the dune dash we were in the venue by 0430 PM. The show starts at 0700 PM. I suggest you to delay the schedule to 0330 PM instead of 0230 PM.

Abhudabhi tour was okay. Could have accommodated Ferrari park also in the itinerary . Louvre visit was exiting. If the family has predominantly young children (less than 10 year old, request you to avoid this visit. (Children enjoy Ferrari park visit than this.) The restaurant chosen for lunch was not good. (Lal Khilla) and were forcing us to opt for Buffet Lunch which costs 67 Dhirams. After the intervention of vehicle driver, reluctantly they were willing to provide the veg meals for 50 Dhirams. ( As we were not comfortable with their attitude we refused the meals there and went to another restaurant Bombay Chats in the city area which was fantastic (Both in taste and hospitality). Kindly recommend this hotel for vegetarian food. The visit to Grand mosque was also not a good experience. Our vouchers/online booking was not honoured and was made to stand in common Que which ended up in wasting of lot of time nearly an hour. In spite of following the dress code, females were asked to wear the Hijab (Burqua).

The visit to Burj Khalifa also ended up in wasting a lot of time in waiting. We were at the Dubai mall by 0345 PM and our visit was at 0830-0900 PM.(Average waiting time for the visit in que is 2 hours). If e planned better, we would have visited Dubai Aquarium also.

I suggest the tour itinerary has to be planned in such way that at least for two days we should get time for shopping at our choice in the evening. (Should be free by 0700 PM).

These are suggestions, not complaints. Throughout f the tour, the Telegram support was active and support team coordinated in the best possible way. We never felt isolated and away from the known people.

You have left sweet memories with us. The Hotel chosen was also quite satisfactory. The health of all our family members was well maintained throughout the tour. The way tour was organized and coordinated, I feel that you have a very good future and you keep coming up. Definitely we don't hesitate to plan another journey with you or recommend you to my other colleagues. Wishing you all the best

With regards

Dr M Sateesh

Excellent planning
Pick and drop up were on time
Personal communication when needed was appreciated

Had an amazing time with my Family this birthday of my son will be the most memorable one, got what was promised hassle free travel did not have to call any one even once to check for the drivers they were waiting at the given destinations and and the given time, all thanks to amazing planning of Trip Factory

heads up to trip factory the best holiday planner they have earned me as a loyal customer and going forward all my trips will be planned and organized by them only.

The only issue was the Tour Guide in Krabi for the four island tour he was racist, rude and had a problem with Indians not only us he was commenting on every other Indian on board, to others he was very good except Indians.

The sales person starting from Vizak to Kamini were all very helpful and prompt in responding to any queries, in the hospitality industry other people and groups should learn from you.

Thanks Again for a wonderful experience.

Thanks
Shagun Jha
The Times Of India Group

It was a wonderful experience. The team gave full support. Very interactive and helpful. Special thanks to my trip coordinator Saba for arranging a wonderful trip. My only suggestion is there should be a guide to tell you the correct location. For eg. Universal studios and Sentosa are too big to explore. If someone gives us suggestion it would be of great help as lot of time is wasted finding the exact location even if map is provided.

We took Dubai full package with Trip factory, we really enjoyed our trip. Thank you so much for making our trip more memorable.

Poonam is awesome. She is very professional and advices you the best package. I went to Thailand for a solo trip .

Hi , during Diwali we planned Andaman trip by Mr.khadak , trip was perfectly planned .. we we're provided private vehicle and at all places new agent was priorly standing with our name banner.. Andaman is very good place to visit and I feel it's worth to visit there if you want to feel lavish exotic island trip. All hotel rooms were up to mark ... Even scuba and snorkeling ride we're unfortunately ... I would firmly recommend others to visit there. Thanks trip factory for this amazing trip

A big thank you to team TripFactory, right from arranging the transfer from NJP to Gangtok followed by the complete trip.

Thank you for the wonderful Gangtok-Darjeeling trip. It was a well-coordinated and planned trip and there weren't any hiccups as such while I was on the trip.

Follow-ups by the representatives made the entire trip very easy and everything was made available on time. I am really looking forward to booking my trip again with TripFactory soon.

Highly Recommended.

Hello Guys , we had a amazing trip to Dubai through trip factory. All the arrangements were good and support team with a group chat on whereabouts was excellent. I would like to thank Sanchita (my trip advisor) for guiding me right through, As This was first trip from a travel agency.
Before booking I read reviews of trip factory in the internet. Some or more very negative. For smooth and hazel free trip I would recommend to take a local SIM card of that country with a internet activated so that this makes thins very very easy.

Final words is , This was an fantabulous trip with a effective team work . Thank you one and all who was involved in my trip arrangements.

Regards,
Nagarjun

I just completed my Dubai trip my first experience with any travel agency.. Trust me it was very mesmerizing amazing and truly worth the money spent.. Amazing coordination by trip factory team each day making it a very smooth and enjoyable experience without worries whether it's pick up or drop details ..coordinating with drivers.. Everything was made very easy by the team.. Also thanks for Neha Rana who coordinated very well for the initial help.. Will be looking for some more trips in coming future. All the best