Everything was great as per our guest...Thank you!

overall good but need to improve on sales knowledge as always taken time to provide the requested information. At least two week prior itinerary should available, not one or two days prior. In case hotel not like by the guest at least we can provide alternative hotel their names should be available for emergency cases.
One dedicated on trip call support should be their for emergency time. .

Good Place to stay. Enjoyed the location. Wonderful food and staff

Trip factory is a good for all travellers bcz my bangokok trip is good Tq trip factory