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Terms and Conditions
- If circumstances make you cancel your Booking, the cancellation must be intimated to us in Email
- Cancellations will be considered only if the request is made as per the conditions of the particular travel service. In case of cancellation of reservations and/or tour/travel services due to any avoidable/ unavoidable reason(s) we must be informed in Email.
- Cancellation charges would be effective from the date we receive the intimation in writing. During "Peak-Season," any particular hotel/ other service provider may implement a different cancellation policy. The travel agent / Client is bound to follow the specific cancellation policy; and in case of variation from the above stated policy, the excess in cancellation charges will be borne by the guest and not by Rayna Tours.
- Modifications/Cancellations sent directly to the hotels/ service providers will not be honored. & Rayna Tours LLC Cannot be Asked for Any kind Of refund
- Any Entry Ticket for Any Show/ Event/ Museum/ Amusement Park OR What so every are Non-Cancellable & Cannot be refunded at any Circumstances
- Visa Charges Are Non Refundable In any condition , Even IF its Rejected from the Immigration department for Any reason
- As per the Dubai Executive Council Resolution No. (2) of 2014, a “Tourism Dirham (TD)” charge of AED 10 to AED 20 per room per night (depending on the Hotel Classification category) will apply for hotel rooms and Suites. For Apartments, charges are AED 10 or AED 20 per bedroom per apartment per night. The rates will be applicable for any booking checking in from 31st of March 2014. The “TD” charge will appear as a separate line item on the guest’s invoice to be settled directly upon check out.
2What all do you need on your holiday?