The trip support and plan was done very well.
Vijnesh Poojary was the point of contact and he provided assistance to the best level. In between trip I had some concerns and he extended help immediately.

I would be contacting Vijnesh/Trip Factory again in future when I plan to go for another holiday.

I would recommend Trip Factory to my family and friends.

Everything was very well organized.
Thank you

Hi , the trip was memorable n enjoyable, i recommend to my family n friends , mainly all credit goes to madam shahanaz , from quotation to booking n till trip ends , she was coordinating very well , thank u all for ur service with memorable journey

Our trip to Cambodia had been arranged by TripFactory in March 2024. Overall, we had a memorable and a satisfying trip. We are happy with arrangements done by TripFactory.
Positives about the trip:
1. The itinerary was detailed, stating each and every point (date and time, hotel info, place info). Itinerary was customised according to our interests.
2. In Cambodia, we would get a message the previous day - to be ready at what time and whom to contact.
3. All the drivers and guides provided were very courteous, friendly and helpful. The tuk tuks and cars that were sent were very clean, well maintained. Water and wet wipes were given by them at each stop. Their time sense was spot on too! The guides could Converse in English and were well informed.
4. At Siem Reap, we felt at home as all the hotel staff at the Golden Temple Residence treated us with utmost care and reverence. They tended to all our requests. Being vegetarians, our breakfast included a special veg sandwich (made exclusively for us) on all the 4 days that we stayed there.

Some improvements/suggestions:
1. The floating villages in Kampong Phluk are not operational during dry season. This trip was a bit disappointing as we couldn't get to see the floating markets.
2. The hotel at Phnom Penh - Palace Gate Hotel and Residence - not happy with it. The rooms are spacious and good. But we are not happy with the treatment we got there. We were not given a warm welcome at check-in and the receptionist asked us to deposit an amount of 50 USD.
Also, there were hardly any vegan/vegetarian options for breakfast. No one even bothered to check if we ate or not.
Maybe this hotel can be avoided for future bookings.

I took this Gangtok and Darjeeling trip with my family for a week. It was a memorable one and I would like to specially thank Mr. Bidesh Chowdhury my trip co-ordinator for his excellent support and effective planning.

overall the experience was good, co-ordination was superb, agents on ground were cordial, helpful and polite. hotels were good but can be better.
would definitely recommend tripfactory to friends and relatives.

Very good on board support by team…not once any communication was missed..impressive

I had a great experience with TripFactory from the point of booking till the trip completion. My travel expert, Vanita was especially helpful and available to address all my queries. Would definitely recommend TripFactory to my friends. Keep up the good work.

One suggestion: It would be helpful if the trip details page showed a note describing what the payment was for.

Lovely service, did not feel I was left in a sway even for once. The driver was always available when needed. He took us to all the places that we could have fun pertaining to climatic conditions. The hotels booked were great, rooms were spacious and the views from the rooms were mesmerizing. There were things the driver suggested we do at a particular location like Pony rides instead of cars and that turned out to be a great experience. Overall, the whole organization of the trip was awesome. Would definitely suggest people to check it out.

it was great!..starting from customising my trip to all the activity bookings, trip factory did a fantastic job of giving me exactly what we wanted out of this trip!...very efficient coordination by the team in hand holding us throughout this trip. absolutely no hitch and trouble for us. thanks to the great team effort of trip factory!

Bali is known for natural beauty & Phuket for its beautiful beaches. Trip Factory extended excellant hotels to stay & good transportation & hospitality too at a reasonable price. I thoroughly enjoyed the tour.

We as family had a trip to Kashmir recently organized by TripFactory. I must say that the trip was well organized by Trip Factory and we all enjoyed very much.
The details were explained to us very clearly and Ms Firdose and Ms Pallavi were very helpful throughout our trip. Thanks to Ms. Firdose and Ms. Pallavi
Hotels were very good and food served was good.
The cab arrangement throughout journey was very good. Thanks to Mr. Javeed, cab driver who was very helpful throughout our trip.
I would really looking for another trip with Trip Factory.

Regards,
Prathap

Loved every bit of our trip. I have already recommended trip factory to my family and friends...please keep up the good work . I look forward to more of such good trips with you. Special shoutout to Deepthi for all her help.

Our Thailand trip was well planned and we received all instructions on time. Trip went smoothly. Thanks to Ishita our tour planner she has done very good job.

Awesome

The itinerary could have been designed in a better manner. Flight details were not shared before booking. Hotels booked were good quality. Support persons did a very good job. Enjoyed the trip. Will liketo travell again.

Consultant Sangita was great right from the beginning of the trip and personally curated the itenerary as though it was for her own! She was very involved and kept in mind all the factors before finalising the same. Her service and courtesy continued post making payments too ensuring my trip is off to a great start.
The on ground team too was very courteous and kind. Mr Bidesh called us up on a daily basis to check on us and if things are going fine..
Drivers Uday and Rohan were extremely courteous and skilled. Cannot thank them enough for their selfless service..

I have done my couple tour to Phuket, Krabi through Trip factory.
It was one the best tour arranged with perfect professionalism.
Shailesh was coordinating for the trip from the planning phase and I had
a discussion with him for 2-3 months before the tour and he was with
immediate available for the feedback.
Once the iterniery was finalised he created a telegram group which was
in tough with me through the tour with everyday requirements.
Airport pick up on time
Sightseeing pickup drop on time with all the arrangements as agreed.
Hotel I selected and Shailesh booked for me.

The trip was 5 *

It was nice experience of tour with Trip Factory.
Cab driver Guru prakash also nice driver. He was driven car very carefully. I am personally appreciating to him. My coordinator Anusha & Jyothi also a good. They provided fully guidelines to us. Thanks to tripfactory.

Ms.Ananya - Trip Adviser was very helpful from the start of our conversation in planning the trip, she guided us at every stage and was very accommodative in answering our quarries at all times and used to follow-up constantly, even she used to pickup mu calls after office hours to clear our doubts at any time.

She as in constant touch with us even after leaving Bangalore and use to keep checking with us about the travel, Rooms , food , etc., Overall she made our trip a complete one we should say.
My wife also joins in conveying her thanks to the Ananya in particular and the entire Team.
Warm regards,
Gopal & Family