Suraj Kothiyal/B2C/DEL/BKK -BD review by Sheetal A Dhotre

It was my first time experience to plan a holiday trip with TP. Suraj had been extremely patient and cooperative to assist me throughout my journey. I completely enjoyed and indeed cherish the memories and moments of this trip. However there some shortfalls which is experienced in the service beginning with the miscommunication with the Tp reps in the visiting country, lack of information on deposit demanded at the hotels for stay, very crucial information was missed out during bookig of my package which causedme inconvenienceof arranging more currency for additional expenses, miscommunication to staff at the sites of visit which caused unwanted delays in the uncomfortable weather for long time, cancelation of one of the site plan without prior intimation or much before the trip day started. Though these issues were sorted, yet as a single woman traveller made me uncomfortable and out of place for that moment. Had these major things were taken care off it wouldn't have been a problem at all. Whether as a customer I take low or high budget package for the trip, comfort and most importantly safety is of utmost importance as a woman. Overall I enjoyed my trip except for these shortfalls in the service.