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Dates
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Travelers
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Confirmation
Plan Your Trip
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Terms and Conditions
- Full payment of this booking is required 15 days prior to travel dates. In case of F.I.T’s and 35 days in case of Groups.
- Cancellation charges for any hotel services, airlines, Tranz Alpine and Interisland Cruise bookings are applicable as per the rules of the above services. Any cancellations charges if booked are NON – REFUNDABLE. Any refund payable will be returned after receipt of the refund from the respective service after deducting the processing charges.
- Once the booking is confirmed, there will only be one amendment by the client - free of charge. Any other subsequent amendments prior to travel or during travel will incur a fee of NZD $50 per change.
- No amendments by the passengers while travelling are allowed, all amendments if any will be authorised by the tour manager only.
- In case of F.I.T’s any bookings cancelled within 48 hours to 07 working days (NZ) of arrival may incur a 50% of the quoted price as a cancellation fee and if cancelled within 48 hours will incur 100% cancellation fee.
- Confirmed tours may be pre-poned or postponed by the company in mutual agreement with Holiday merchantsin-case of certain circumstances which are beyond its control like earthquake or any other natural calamity, political disturbances, security problems etc. and guests/agents are bound to agree and co-operate with company’s decision and make necessary suitable adjustments.
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