Thoroughly happy with the way the whole process of the trip was managed right from handling quotes, visa processing ,payment and tour management in Dubai.
Extremely happy with the services provided by Prakash Vad - who was patient enough to explain all details, suggest changes and respond to queries at any point of time.
Thanks to the Logistics team for handling the additional work on the Visa processing for foreign nationals.
It was a well organized process in Dubai right from the moment we landed at the airport till the time we got dropped back at the end of the trip. The drivers were always on time and the guides were knowledgeable to show us around the city.
I would surely recommend the services of Tripfactory to friends and families for their travel requirements in the future and would be looking forward to planning another trip with them to a newer destination !
The overall arrangements were as per schedule and there was no problem at all. Thanks for the same. The best stay was at Pearl Park Resort at Neil Island. The room and food was very good compared to all other accommodations provided by you. The hotels in Port Blair were just above average, there were cockroaches in the room. Even the Blue Bird Resort was average, room was very compact. The pick-up and drop service provided by Dream Journeys were very good and they were on time. Only suggestion would be to provide better hotel accommodation within the same budget.
P.S: I have not got any response regarding the convenience fee charged either from you or from Ops team till date. I feel you need to be more specific about the choices for the online payment, so that the customer will not be levied with the convenience fees.
Firstly, to start with the whole trip was amazing and timed very well. As soon as we reached there was a tour guide who picked ua up and dropped off to the hotel. At hotel we had to wait till 2:00pm to get the rooms, the only disappointment was the wait and then we were husband and wife but we got two twin beds even after requesting for a single queen bed, hotel people are dumb idiots who can't speak properly English.toyr guides ND drivers were always there on time. Puck and up drop was amazing and our guide even picked us up and dropped back during leisure day, he helped us plan for the leisure day and he was genuinely star. Again when we moved Ed from pattaya to Bangkok hotel was OK not that great and again we had to deal with twin beds, mostly the hotel at bangkok was bad and took had even bed bugs as we saw. I guess with respect to hotel bookings trip factory needs more careful and take care of it. Otherwise trip planning and assistance was amazing never felt the need to complain or regret about anything. I would surely plan with these guys again but this time will make sure about hotel stay is take care we'll.
Hello we enjoyed our holiday. the services was superb only one thing they not provide us- the sim card airport transfer, tours all are fine, thanks for all , my next family trip with you only Aheendrababu
It was a holiday gifted to our elders - all 3 senior citizens and we were super cautious of where to choose the holiday from. Shusmita our travel expert was very helpful, quick to respond and extremely diligent in all our interactions.even when we had to move the dates of travel due to our personal reasons everything was handled smoothly. Similarly during the trip and until completion the travellers were very comfortable , small little details were taken care of, the assigned driver , the tour guides at various locations and the entire itinerary was exceptional. We will certainly come back for more holidays . Look forward to many more memories with Tripfactory! Thanks Shusmita ! And the entire travel assistance team!
we arranged the Dubai Holidays from Trip Factory. Trip was organized fantastically. All pickup drops and activities arranged on time. Hotel booked was good. Team from Trip factory was fully active and very supportive before and during the trip. Trip factory organized all the require documents well on time. My travel expert Ranjeeth from Trip factory is fantastic to coordinate all the functions within company without any difficulty. Overall trip was good. just couple of suggestions to trip factory: 1. increase time for city tour 2. include Dinner all days according to trip cost..
Hi... All viewers and team trip factory, it's a wonderful experience with your company who make my trip a leisure trip in a small budget. I am very glad to choose you as it's first dealing with you and I had a great experience. Keep doing well , I have given you 4**** for your improvement so that you can improve day by day year by year and which will keep you doing perfect. Thank trip factory for lovely days i have spent in abroad.
Overall the trip organised by TripFactory was satisfactory. Although there were few shortcomings, like the hotel in Port Blair was below average and the ferry ticket from Havelock back to port blair was of a lower class compared to ongoing journey from port blair-havelock. Also as requested to get the tickets for the best cruise which is the Makruise in Andman islands we were provided the tickets of Green Ocean. The people who picked up from airport, ferry port were very punctual and professional. The hotel rooms provided on havelock were not the best one, casa rooms were given, but they could have provided the beach/sea facing rooms as the booking was done in more than 3 months in advance. Instead of 4 nights five days this could have been covered in 3 nights and four days if you just have to visit port blair and havelock islands. Overall this was a good experience, i hope trip factory people will consider these points. The support people of Trip Factory were very cooperative, especially Akshatha was always available for any query and concerns. Thank you Akshatha for making this trip memorable.
I would like to thanks Trip Factory for the trip that they have organized for our honeymoon to Andaman and below are the points : 1. Trip was well planned according to days. 2. Support from staff across the trip was very good. 3. Staff was very helpful and provided all information regrading security at place and all safety measures to make our journey amazing. 4. Hotels were all 4 star and very good. Also to add stay was in main location of city in Port Blair and Have lock island.
Last but not the least I would like to thank Akshatha Kuttappa --> My travel Expert from trip factory that she understood all my requirements regarding stay, travel, budget and provided me best package that no one can expect.
Feedback: Trip factory should soft book the seats of travelers else do web-checkin for couples as this is starting of trip for couples and if they don't get to sit together than that spoils the mood badly. Similarly for ferry tickets also they should make sure that seats are given together. Also book luxury class for couples instead of premium class as there is only difference of 200
We faced issue in both the places but after discussing with local staff, it got resolved.
My Trip from 12-16 March 2018 was organised by Tripfactory and manage by Royal Arabian. In our opinion the organiser is rate considering Hotel Booked and cost effectiveness..Tour manager, Was also very friendly and tried accommodate most of the request. We ( I & my wife) both rate over all excellent tour package. We would like to thanks Mr Sharath Kurabalakota for very very active participation to make our tour successful . Dr Purushotam and Mrs Suman Maurya
first of all let me thank shri. mohammad Arafat to be in contact with us right from the date we booked and till the date of departure. My experience with many other operators are such that, the executive through him i fix the tour is available only for the booking. Rest of the things are handled by different people who may not be knowing the exact details. Whereas Shri Arafat was with us till the end of the tour and the rajasthan service provider has given the best service . it is more than what we expected,like instead of 21 seater tempo, they have given 27 seater new mini bus for our entire trip. hotels were good. The main thing is that Service provider has gone through exactly what was agreed between me and shri.Arafat. thanks benny