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Useful Tips before Booking
- Hotels may not have free heater services available. Heaters may be arranged from the hotel at additional charges on direct payment basis, varying from Rs 400 - Rs 1000, as per hotel charges and availability. We request you to kindly check the same with the hotel at the time of check-in to avoid inconvenience during stay.
- Vehicle as mentioned in the booking will be provided. Extra charges will be applicable if additional vehicle or upgraded vehicle is required due to travellers carrying extra or oversized luggage.
- Driving in hilly areas which are different from normal driving, speed limit would be 30 kms per hour.
- Vehicles in Hill Areas – Even if you opt for AC vehicle, in hill stations AC is non-operational to avoid damage or mid-trip break down of the vehicle for your own convenience. Also, in several hill areas, commercial vehicles are not allowed to play music to prevent accidents
- Any cost arising due to unforeseen events like landslides, road blockage, political disturbances (strikes), etc. will have to be borne by the guest. We will help in making best possible alternate arrangements. We will not be liable for any refund claims arising from this.
- All the Tibetan Monasteries are closed in Himachal till further notice.
- At the time of check-in to your hotel, hotel may ask you to make an advance/security deposit (amount depends upon hotel policy). This amount is refunded at the time of check-out, minus the cost of any items taken from the mini-bar or other charges (like late check-out or any damages done to the accommodation).
- Any ticket to attractions, museums, train, cable car, ferries, rides, safari, etc. are not included unless explicitly mentioned as an inclusion.
- For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
- We reserve the right to issue a full refund in case we believe that we are unable to fulfil the services for any technical reasons.
