Samsung Customer Service Plaza

amsung's after sales service is crucial to maintaining brand preference from our customers. Our Service Plaza strategy has been undertaken with great success in a number of overseas markets. We believe that the opening of the plazas demonstrates our investment in and commitment to nationwide service coverage to show consumers and retailers alike that customer satisfaction is a high priority.

The new Samsung service plazas located in Sydney, Melbourne, Brisbane, Perth, Adelaide and Darwin will provide a state-of-the-art repair facility set up to specifically service Samsung products, as well as a warranty claim and tracking office where orders, repairs and complaints will be regularly updated.