Prashanth Akhil review by Praveen

On 01 January 2020
Will Recommend to Others
Had a fantastic trip to Malaysia, Singapore. The trip was well organised, hassle free. Thank you Prashanth and Trip factory for everything right from planning an itinerary with varied age group to organising the tours, our stay in the best hotels in both the countries.

There are few things Trip factory should take care of -

1. Welcome drink at Vivatel Malaysia was missing, I see that as an inclusion in my itinerary
2. There was no free breakfast for my daughter. On inquiring, I was told that child above 6 years will have to pay RM 28 for the breakfast.
3. On trip factory app, day-wise itinerary view for Genting highlands clearly states that lunch is included - " Included as part of Full day Genting Highlands Tour including two-way Cable-Car-Private Vehicle", however it wasn't included, I had to spend from my pockets.
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