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Viva Espana! ..Summer in Spain.

Barcelona 3N, Valencia 2N, Madrid 4N
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At a Glance

  • Summer in Spain, what a way to beat the NZ winter than jetting off to one of Europe's most dazzling gems, Barcelona!
  • Start in the stunning Catalan city of Barcelona famed for its architecture food and fun. Three nights in 4 star comfort at the Barcelo Raval Hotel a short walk from the gorgeous Gothic quarter and Las Ramblas is your home.
  • A tour of Barcelona highlighting its favorite son Gaudi and his stunning architecture is an awesome and included day out. Eating in this great city is a highlight from its food markets to tapas bars, local wines and amazing selection of restaurants its a foodies paradise and discovering on foot a great way to spend your days.
  • Valencia is reached by high speed train and two nights here to take in the sights has been arranged along with a a half day bike tour to get your bearings in a fun way. Four star accommodation at the Silken Puerta puts you close to some great city sights, don't miss the old central market or the breathtaking modern architecture of the City of Arts and Sciences.
  • Madrid is the final stop, this elegant grand dame of a city oozing with history and grandeur and stuffed with museums, galleries, plazas and life lived in that quintessential Spanish way. We have the team at Lonely Planet taking you for a tapas tour, a real taste of Spain and a full day day to the Royal Palace of Madrid and Toledo is part of the package too.
  • Spain is an easy place to tour and an even easier place to love, come and fall for her.
  • Flights can be added ask us for the very best deal in all classes.
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Important Notes

  • Barcelona hotels charge a city tax ( EUR 0.75 per person per night for 3 star hotels, EUR 1.25 per person per night for 4 star and EUR 2.5 per person per night for 5 star) which has to be paid directly at hotels at the time of check-out.
  • Please make sure to download the telegram app before your travel starts, where driver details for all tours and transfers shall be shared.
  • The driver details for private airport transfers or train station transfers or tours shall be shared within 24 hours of scheduled time only on the telegram app.
  • On arrival in case you cannot locate your driver please call the service provider and give your complete name and confirmation number for them to guide you.
  • Any changes in pickup times in Europe for airport or train station transfers (private only) can be done only 24 hours before the scheduled pickup time. In case any change request is received within 24 hours, there will be 100% cancellation charges applicable and no refund shall be provided.
  • Most tours on sharing basis in Europe start from a common point in the city. Please make sure you reach the shared common point mentioned in the activity voucher at least 15 mins before the scheduled time.
  • In case you are delayed in reaching the common point, and the bus leaves for the tour, the tour is considered a no show and no refund shall be provided.
  • For tours and activities booked on private basis, the drivers arrive at specified time only and the maximum waiting time is only 10-15 mins.
  • Please note that we are not responsible for any delays (if any) in the vehicle for pick-ups or drops due to any un-avoidable conditions, like traffic, accidents, vehicle breakdown etc.
  • Please note that any trains confirmed as part of journeys exclude seat reservations and seat reservation charges. You are required to reserve your seat at least 24 hours before to avoid hassle in case the trains are running full.
  • In Europe you are required to manage and handle your luggage on your own. No porterage services are provided by us.
  • At the time of check-in to your hotel, hotel may ask you to make an advance/security deposit (amount depends upon hotel policy). This amount is refunded at the time of check-out, minus the cost of any items taken from the mini-bar or other charges (like late check-out or any damages done to the accommodation).
  • Any ticket to attractions, museums, train, cable car, ferries, rides, safari, etc. are not included unless explicitly mentioned as an inclusion.
  • For queries regarding cancellations and refunds, please refer to our Cancellation Policy.
  • We reserve the right to issue a full refund in case we believe that we are unable to fulfil the services for any technical reasons.

Terms and Conditions

  • Airline seats and hotel rooms are subject to availability at the time of confirmation.

Our Scope of Services

  • We are holiday organizers only. We inspect and select the services to be provided to you. However, we do not own, operate or control any airline, shipping company, coach or coach company, hotel, transport, restaurant, kitchen caravan or any other facility or provider etc. that is engaged to provide you services during the course of your tour. Therefore, please carefully note that:
  • You will need to adhere to the conditions, rules and regulations of each service provider. For instance, you will need to check the baggage rules of the airline, you will need to check the hotel rules to check what the mealtimes are, at which you should make yourself available. The company is not responsible / liable for the consequences if you breach such rules and regulations.
  • If you cause any injury or damage affecting the service provider, then you may be liable to the service provider and if the service provider recovers any monies from us for such injury or damages, we shall separately charge you for the same.
  • We cannot be held responsible / liable for any delay, deficiency, injury, death, loss or damage etc. occasioned due to act or default of such service providers, their employees or agents.

Hotel Cancellation Policy

  • Hotel cancellation will be as per the hotel cancellation policy. If the hotels are non-refundable, you will not get any refund for hotels in the event of cancellation.
  • Any transfers or activities included in the trip will be non-refundable if cancelled within 3 days of the travel start date, unless otherwise specified during the quotation stage in the "Points to Note" section. Some services handle different cancellation policies and they must be respected accordingly.
  • Entrance tickets of any kind are non-refundable from the moment of booking, unless specified otherwise
  • There will be also a service charge of 5% on total value in case of cancellation of Land and 5% on total value for any amendments.
  • Hotel room allocation will be subject to availability and will be on a first come first serve basis.
  • Any transfers or activities included in the trip will be non-refundable if cancelled within 3 days of the travel start date.

Payment Policies

  • You can pay using credit cards, debit cards, net banking, PayPal, NEFT, IMPS, RTGS, SWIFT or deposit cash Rs 1,99,000/- in adhereance to Income Tax ACT.
  • We charge non-refundable financing fees for overdue amounts: 1. Financing charges: 1% per day of pending amount, compounding per day 2. Processing charges for financing: 5% per week of pending amount or INR 10,000 per week, whichever is lower; from 2nd week.
  • We reserve the right to cancel your trip without notice after due date. Any cancellation costs will be borne by you.
  • If the above-mentioned payment terms are not followed, we will not be held responsible for any change made in the package itinerary due to non-availability of flights, Hotels, Ferry etc.
  • There might be an increase in total package cost offered at the time of bookings in case the payments are not received by us as per the terms mentioned and the extra cost need to be borne by the guest.
  • We will never ask you to pay in a personal account. Please always pay using our website or in our company bank account.

Amendment of Booking by Guest

  • If you wish to amend or change your booking, you have to communicate your request to us in writing to care@tripfactory.com. Such requests for change or amendment will be accepted subject to availability. Please note that the amended or changed booking will be regarded as a new booking. In case the amendment is carried out within the cancellation period, then a cancellation charge shall apply as if a cancellation was made on the date the request for amendment or change is made. Please note the cancellation charges will be as per the airline and hotel policies.
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