The trip was organized well, the representatives coordinated the tour at all the places of visit. We were picked up in time and dropped in time. The guides were good in their information of the places. Only airlines delays were not informed . Overall the trip was enjoyable and interesting

I would like to sincerely thank the Trip Factory team, especially Ms. Sneha Pradhan, for their outstanding service and quick response throughout our trip. Her professionalism, dedication, and prompt assistance truly made a positive impact on our travel experience.

Although we faced an issue at the Arabian Courtyard Hotel in Dubai—where we were initially given a dark and poorly maintained room, and encountered unprofessional behavior from one of the front desk staff—Sneha Pradhan and the Trip Factory team took full responsibility and made every effort to resolve the situation efficiently.

Their support ensured that our vacation remained enjoyable, and we truly appreciate the care and attention provided. Because of this excellent service, we would definitely choose Trip Factory again for our future travels. Highly recommended!

This was my second international trip and first one I planned mu own and second I go with trip factory, I see the what makes the real difference between both , with tripfactory I observed that I save lot of time waiting for cabs and hotel arrangements and also interaction with ground team those really helps to adjust timings and smooth trip

Thank you so much Shaistha to provide itinerary looking forward more

First of all, thank you trip factory for making this trip one of the most memorable trip for my parents. They are really very happy doing this trip with you. They are very impressed with all the things done on this trip, be it hotels, foods or incursions.

Once again thank you so much, looking forward for more trips!

This was our first international trip. Everything went smooth and we had a great time. Just wanted to say thanks a lot to Samudwith for coordinating, and his guidance really helped us a lot 😊.

We thoroughly enjoyed our Malaysia and Singapore trip. You did a fantastic job arranging everything , perfect balance of activity and rest time. The hotels were excellent, with friendly staff, delicious breakfast, and comfortable rooms. The vehicles and drivers were also top-notch. We will definitely recommend you to friends and consider you for future tours.
Thankyou.

This is my third trip with tripfsctory. Very helpful and satisfied. Went to Dubai first then Bali, and now Thailand to Pattaya and Bangkok.

Prabin was the agent who handled and coordinated everything for us. They ensured our safety at every step. Their drivers were extremely professional and they booked very good hotels at good prices.

Highly recommend this agency for your international trips. Language wont be a barrier, staff will be helpful and reatime support is constantly available through telegram.

Thank you for the journeys, looking forwards to cover more miles with you!

Holiday planned by Tripfactory was really good.
Just need to select Hotels with Indian breakfast. We got Indian breakfast at only Ecotel Bangkok hotel.
Other issue was with phuket hotel. CASA DEL M RESORT. RESORT was very nice but power failure was there and resort do not have ant power Generator. All was dark, no any emergency light in room as well in resort. Need to check basic things should be available by ground team before selecting any accommodation.
Otherwise, support from local ground team , pick up and drop vehicles; drivers has privided excellent support.
Overall Good Holiday 👍 Thank you...

Trip factory make it very easy the trip to Singapore for us.
They have planned everything as per our requirement on customized basis and the hotel the trasport and all the provided services are upto the mark.
Even they provide extended support while we miss their scheduled share transport service. In the very new country we won't feel alone , we always have someone to contact or to cordinate to help us throughout the trip that too in the very new area and country.

Well organized and well executed trip. A touch pricy but right from the stay to travel to the vouchers, we never faced any kind of problems. Customized itinerary helped us a lot to plan other visits. Big thanks to Trip factory Team. Especially to Nithin, Kusuma, Nathan and his team (Especially Adnan).

Many many thanks to entire trip factory team for much like family trip with excellent food, hotels and well planned travel arrangements. Special thanks to Deepthi, Kavya and Jordan [our tour manager], he is gem of person. Hope to have next trip with TF.
Thanks for making Europe trip memorable forever.
Best Regards
Ganesh Bhale

We want to express our sincere gratitude to Ankur and his team for planning a truly perfect and well-organized trip. It was clear that a great deal of thought and time was dedicated to understanding our needs, and the wonderful personal touch made the entire experience incredibly special and memorable."

Overall the tour was ok, however the hotels selected need to be reviewed.
Services are just ok.
Breakfast in 2 hotels are not just acceptable
Dinner in cherrapunji hotel is not one expects on a holiday.
Your taxi service has to be more accommodative and less grumpy.
If there are some road blocks, alternative sightseeing has to be arranged. Customer does not have to suggest to get trip factory to act upon.

It was very nice trip well accommodated everything was fantastic.

It was a well-organized trip by the team at Tripfactory. Mr. Anil was so patient in preparing our travel plans, and we enjoyed it a lot. I wish some of the stays could have poolside-facing facilities, as we stayed for a decent 1 week in different parts of Thailand.

Overall experience was good.

Overall, it was good experience.
For the tours provide the tentative return time and time that can be spent in that particular place one day early itself, when you provide pick up time. This way it will set the expectation and we can plan our time in that place.

Very well organised except for over bad hotel experience in Bangkok

Thank you so much for your guidance throughout the journey… your way of assisting ur clients is actually very good
Thank you for picking up the call no matter what the time was…
Overall the trip was very good, well organised, comfortable timings…
Looking forward to book with you again…
Thank you…

Mr. Abbas and Mr. Raj helped me lot, Thanks for them.