About TripFactory – An ORN Group Company
TripFactory is part of the ORN Group, a global travel and intelligence-led commerce organization operating across multiple international markets with its own offices and on-ground teams worldwide.
Backed by leading institutional investors including the HCL Group, and supported by distinguished shareholders such as Mohandas Pai, Ranjan Pai, Vani Kola, and Bader Kanoo, ORN Group represents long-term stability, governance strength, and strategic depth.
With a 1,400+ member global team spanning product, technology, operations, destination management, and customer experience, we combine scale with precision. Our local teams understand destinations firsthand, while our centralized systems ensure quality, reliability, and seamless coordination across geographies.
For our customers, this means:
1. Financially strong, institutionally backed organization
2. Global presence with real on-ground expertise
3. Dedicated teams handling every stage of your journey
4. Operational depth to manage complexity at scale
5. Accountability, governance, and long-term commitment
TripFactory is not just a travel booking platform — it is powered by a globally integrated organization built for reliability, service excellence, and sustained growth.
When you travel with us, you are supported by a worldwide team working behind the scenes to make every journey smooth, secure, and memorable.
See the World, Your Way
We create personalized trips based on your preferences, this means no two trips are the same. Our expertise in over 100 countries worldwide means we take on all the complexities and logistics of planning your trip, so you can simply enjoy.
Whether you’re looking for culturally immersive experiences, relaxation, culinary delights, exclusive access or unique places to stay, we make it happen.
Every journey begins with a conversation.
We think care and curation make all the difference in the world. Understanding your travel needs is our first priority. Mix relaxation, luxury and adventure as you wish with an itinerary designed to suit your preferred pace of travel.
Itineraries designed by well-traveled experts.
Our Destination Experts are people with deep, local knowledge of the areas they represent, having traveled extensively throughout the region. The Destination Expert who designs your personalized itinerary will keep in touch throughout your journey from planning to unpacking.
Your trip. Our responsibility.
With our industry-leading, 24/7 support and operational expertise you’ll travel with peace of mind. Should hiccups occur, you can rest assured that our round-the-clock assistance is only a phone call or message away.