If you have been to bibo quán, share your experience

Review this place
Ordered the Braised Pork in Hot Pot, and took a long time to be served
when it finally came out the meat was too hard to chew
feedback from the staff was that was how they made it, if you don't like it, tough, and no offer to remake or change the item was allowed
we refused to eat it, and therefore refused to pay for that item
their answer was to say pay or they will call the police
and stopped our taxi from leaving until we paid

very disappointed with the quality of food and service