Our trip was all that we hoped it would be thanks to the careful planning and attention to detail we received from Sonu. I was impressed right from the first contact. Sonu asked questions about what activities we enjoyed and customized an itinerary that was tailored to our interest. I have never received such service - it was like having a caring sister arrange our trip. Will surely plan my next trip with him and will refer to my friends......Cheers
Everything was good and nicely arranged..but one problem we faced due to driver Mohammed Alam.He dropped to Dubai Mall n said come back to cinima parking.He did not direct us properly he made us roam so much.at 11.30pm he said go in taxi..we payed 52ADH for taxi.its driver duty to guide us properly and wait till we come..hope you guys convey to vendor.not to repeat for others.
We were initially a bit confused about wether we should go ahead with Trip factory because we had never heard of them however they offered us great rates and tweaked the package as per our needs. Sonu Kumar was managing our travel, he helped us with each and everything. I remember calling him at 6 in the morning from Hong Kong (I'm sure in india it must be about 4 am) and asked him a couple of thing and he was extremely helpful. We had a great first international trip thanks to Trip factory. I highly recommend them.
A Well organised trip for Langkawi, Penang, and KL.. Overall was a good vacation.. Could have covered still more places in the package.. And the hotels could have prepared indian veg food for the Indian tourists.. Thanks to sonu for giving very good package..
I have booked online it was a good experience with Trip factory and specially Sonu Kumar he was extra positive all time he replies me within a minute even late night also and the main thing that the first time traveling company is fulfilling everything according to his commitment
The trip was amazing & support done by the team was good. Special thanks to Sonu for co-operating with me every time. Helpful person and always available. Thanks again to each and every person to make my trip so pocket friendly and enjoyable.