Sneha Pradhan/B2C/IXB review by Bikram
Will Recommend to Others
I would like to sincerely thank the Trip Factory team, especially Ms. Sneha Pradhan, for their outstanding service and quick response throughout our trip. Her professionalism, dedication, and prompt assistance truly made a positive impact on our travel experience.
Although we faced an issue at the Arabian Courtyard Hotel in Dubai—where we were initially given a dark and poorly maintained room, and encountered unprofessional behavior from one of the front desk staff—Sneha Pradhan and the Trip Factory team took full responsibility and made every effort to resolve the situation efficiently.
Their support ensured that our vacation remained enjoyable, and we truly appreciate the care and attention provided. Because of this excellent service, we would definitely choose Trip Factory again for our future travels. Highly recommended!
Although we faced an issue at the Arabian Courtyard Hotel in Dubai—where we were initially given a dark and poorly maintained room, and encountered unprofessional behavior from one of the front desk staff—Sneha Pradhan and the Trip Factory team took full responsibility and made every effort to resolve the situation efficiently.
Their support ensured that our vacation remained enjoyable, and we truly appreciate the care and attention provided. Because of this excellent service, we would definitely choose Trip Factory again for our future travels. Highly recommended!
