Leena Kartha review by shridevi

On 23 May 2016
Will Recommend to Others
Travel the word iam so found of especially when it comes to travelling to my own country- kerala, slightly disgraceful to say being a mallu my visit to my own country was limited due to many personal reason. So now why and how?.. So its my elder son vacation and we had to plan some place to make him happy, after all the exploration on places I landed up with Kerala. And started the next hunt of how and where with family. That’s how I landed with Trip Factory. The Entire Team is very dedicated to their clients.. Leena was my first spoc from this team . Believe me she was handling me very calm and patience and briefing me through the process and she used to give me the comfort feel one looks in when they are wanting to take such package. Any doubts in the literary she used to clarify. And she made sure she does not disturb me when iam busy at my office hours.. So once I decided to go with Trip factory. The process flow is simply superb. So I did my initial payout then I received my complete confirmation from all the hotels and driver updates. Very good at process.
Then the level moved from Leena the Bobby ( Trip Coordinator ) who was helping us with all required updates. Starting from my pick up till my last drop he was able to support us completely.
Our driver ( Anil ) in crime ( hahahah ) a lovely individual, was very friendly and very patience in driving knowing we are with family especially with a little one of age 2 I didn’t have to worry on BABY ON BOARD at all ..so careful and so pleasant in handling us.
Thanks for the entire team for sharing your hands to make our memories more valuable and remarkable.
Iam waiting to join you guys with my next plan… That’s Wayanad 
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