Though the trip was memorable. We had initial hitches, we received the payment link very late despite constant follow ups after hotel conformations. The property that was confirmed in munnar didn't have a booking for us, after us contacting they informed us that our booking property had changed. But after this incident, everything else fell into place and we had a good experience. The properties were very well picked. The houseboat at Allepey was a thrilling experience. We had a good driver provided to us. I would surely recommend TripFactory to my friends but not the co-ordinator.