Sridhar S review by Anand Mani

On 24 January 2019
Will Recommend to Others
Hi TripFactory & Team,

This email is with regards to the recent trip we explored Andaman with reference to voucher # "TFN001IOR2S".

To begin with feedback/review, we had a overwhelming start and a pleasant trip on whole, all our expectations were met and it was to the core. We all would really appreciate the trip organiser and the local tourist guides during this trip. All were well organised and it was at our ready doorstep for each and every move we made. At no point we were stuck in terms of travel, sight seeing, accommodation, food, entry tickets etc... Once again a big cheers and kudos to the entire travel crew.

However on the 5th day of our trip we were supposed to visit Elephant beach in Havelock Island, but we haven't visited that. We have been instructed
to wait for our shared/chattered boat and we were waiting there for 3 hours and the local tourist guide has no idea
whether the shared/chattered boat will be available for us.

On that particular day we spent 3 hours idle and wasted our time. We insisted and asked for an alternative place - Kalapathar beach
for which the local tourist guide has charged Rs.800/- and we paid for the same in cash, which was not supposed to be the part of our itinerary.

We were also told by the local tourist guide in Havelock Island that, we will get the refund of ferry ticket to Elephant beach. The ticket cost was Rs.950 per person for shared boat. (Total for 6 persons Rs.950*6 = Rs.5700)

So kindly look into this issue, verify and expedite the process of necessary refund to our account for the payment we made to TripFactory.

Looking forward for your quick and prompt response.

Thanks and Regards,
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