Prashanth Akhil review by Devi
Will Recommend to Others
I liked the honeymoon trip to andaman. It was really good. Prasanth Akhil, the expert, helped us in a better way. He resolved all my queries instantly. Transportation was arranged in a well manner. The local agent was very helpful during medical emergency. My trip to elephant beach was cancelled due to bad weather. That was a great disappointment to us. The local agents were speaking only hindi. They were unable to communicate in English which would make uncomfortable for people who don't know hindi like us. Everything went well except the last day, the local agent was separately asking Rs.4000 for transportation when they dropped us in airport. This was quite surprise to us in the last moment. They didn't allow us to board the flight till the settlement was done which was irritated a lot. Either tripfactory or the local agent might have informed regarding this before. Asking for payment in the last minute without any prior intimation is not fair. Somehow tripfactory and the local agent compromised and agreed with us to pay Rs.3000. We got into airport after paying that amount. The reason behind this problem is that we have booked a hotel by ourselves which is far away from the city so they charged this extra amount. This was not informed by anyone before. Even not mentioned in any terms and conditions of Tripfactory. Another drawback is that , I have requested to cancel 3 hotel bookings before the trip. Tripfactory took very long time and processed the requests after so many follow ups. If you go with trip factory without doing any cancellations or modifications then your trip will be smoothier and happier. Thanks to Tripfactory for the safe trip.