It was a holiday gifted to our elders - all 3 senior citizens and we were super cautious of where to choose the holiday from. Shusmita our travel expert was very helpful, quick to respond and extremely diligent in all our interactions.even when we had to move the dates of travel due to our personal reasons everything was handled smoothly. Similarly during the trip and until completion the travellers were very comfortable , small little details were taken care of, the assigned driver , the tour guides at various locations and the entire itinerary was exceptional. We will certainly come back for more holidays . Look forward to many more memories with Tripfactory! Thanks Shusmita ! And the entire travel assistance team!