This is to write with extreme satisfaction that the recent trip I have been to Andaman & Nicobar through Trip Factory has been nothing short of fantastic and a holiday worth its money and memories.
To start with a big thanks to you Albert for personally taking care of all my requirements and to your entire team (Asha, Shahid, Mahin etc) who have helped me in various points. The way the tour was organized was fantastic. From the moment I reached Port Blair Airport till the time I left from Port Blair, the journey has been great. The team you guys have at Port Blair has given me an exceptional service in terms of hospitality and customer service. I would like to thank the entire team (Mr. Majid in Port Blair and Mr. Pankaj in Havelock) who made my holiday memorable.
Mr. Majid was very courteous in coordinating the transfers from one place to another. The best aspect was he called me every day to remind me of the next day Itenary and plan. We missed out on Cellular Jail on first day due to timing issues but he ensured that we got it covered during our last day of stay which was very kind of him. He was fantastic in giving tips on where to shop and what to see and he was guiding us throughout the trip and made us very comfortable. He readily agreed to a couple of changes I was wanting without even a second thought. The third day when we came back to Port Blair from Havelock, there was some issues in Driftwood Hotel and Majid himself arranged for alternative in De Marina which was a better accommodation and closer to main bazar. Such people are real assets to trip factory team.
Last but not least the entire trip was great and Andaman is a must visit place for every traveler due to its serene beauty and combined with the awesome service of Trip Factory, the holiday would become fabulous. I have become a staunch customer of trip factory and sure that we will have many more holidays to come together. Would recommend to all my friend and relatives on your high service and care that you guys do for a customer.
Thanks, A very happy and satisfied customer, Santhosh Kumar V Hyderabad.