Overall it was gud I am happy with the service

Sikkim was our second trip with tripfactory. We went ahead with them again as we were happy with our earlier trip to Kashmir with them. They had organised it well and we used to get a call everyday from them enquiring if everything was going well and as per itinerary and if there were any issues. That was something that surprised me. Will recommend tripfactory to others too.

Everything was managed very well.. on time transport. All places covered as per plan.. was very flexible to accommodate the changes but during last day while we were abt to return to airport. Transport was not arranged as per time and we were about to late to airport and we waited for an hour but false statement provided by trip factory person and lastly we asked to manage for our own taxi and that was the only poor service from them.
But overall good through app communication

Overall experience is good.. The best travellers , tripfactory.. Package was really good, hotel, tour, guide all are perfect...Navadita your really good, I appreciate your work.. Thanks for the hospitality

Very nice except pick up at airport otherwise all went went

Very well organised.

Nice

Overall experience is good.

Slight glitch in check in times and flight timings else everything went great.
There is too much difference between flight arrival and hotel check-in, no clue what to do in between if hotel does not have room available for early check-in.

Thanks Navadita and team for support.

Overall: Good but can be planned better. Alleppey was a disaster.

Good:
Driver was very friendly and helpful. Took us around and was always on time.
Hotel locations at Munnar and Thekkady were very good.

Bad:
PMC lakeshore at Alleppey was flooded with water in morning so we were stuck in the room.
Also the room had no water in washroom till 7:30 in morning.
It was not the kind of hotel to be considered as an upgradation at extra cost.
It was 12 kms away from the city so we had to travel to and back for boating as well as the beach in the evening.

Scope for improvement:
You can inform location of hotels in advance.
Like in Munnar and Alleppey, the hotels were 30 mins from the city and at a secluded places.
The access road was bad for the Munnar hotel and took about 30 mins for 6-7 kms.
The locations are great only for someone who wants an isolated stay.

The airlines booked have a track record of being late and had that been informed, I would have taken an earlier flight back.
Both my flight going and coming back were 3 hours late.

The driver was very nice, friendly and helpful but was not easy to communicate as he was not fluent in Hindi or English.

Dear Ms.Vanita,
Thank you very much for your kind co-operation and wonderful arrangements made for us for our trip. We were enjoyed a lot without any difficulties in overseas and the tour arrangements went on as per the plan with perfect timing. Our stay during those 5 days trip was amazing. We would like to come back to you in 2020 also for some other booking hopefully.

Once again thanks for your great job and our best wishes to you team as well.

Thanks / Best Regards,
Surya

Amazing & Excellent. Strongly recommend the Maldives trip.

Trip Factory has made my life simple and in organising my Planned a trip to Andaman I just have to make one simple phone call to the Trip Factory executive and The taken care of all the needs of the tripStarting from flight tickets room bookings other logistics in very structured manner. They have given multiple options for me to make the trip based on my new starting from flight tickets room bookings other logistics in very structured manner. They have given multiple options for me to make the trip based on My needs. And a big thank you to Trip Factory team

It was very good experience. Everything was managed very well and timely pick up and drop was there. Accommodation was good. Only draw back during the stay is food. In the hotels where breakfast is complimentary, no Indian food was served though most of the guests in the hotels were Indians. Kindly suggest the respective hotels to provide Indian food. Thanks trip factory making my trip wonderful.

Awesome

Good vehicle was provided and the driver was very courteous and punctual. But the problem was, he did not double up as a guide . Even if he had, it would not have been of no use, as his English was very very poor. When I recommend TF for others, I will caution them about this. aspect.

Booked our Family trip to Dubai through Trip Factory and had a very good experience.
Saba Firdose helped in customizing our package per the requirement. She was in constant touch via messages and calls and provided assistance in resolving our endless questions and queries.
Thank you Saba and Trip Factory for the well arranged trip.

Dear Padma & Team

Thanks for initiating such a wonderful tour for Bangkok & Pattya we h ad a exciting thrilling each & Every Movements was an beautiful

Thanks & Regards
From Krishna Murali Mohan & Freinds

Very good service received from TripFactory. Our trip was very easy as we received regular updates from TripFactory telegram group. At initial stage Padma C supported us very well with all our requirements for booking the tour.

Navadita has constantly tried to help me regardless of the time or day !!
Her commitment to help customers is impeccable and impressive.
She is an asset to trip factory . She made sure my doubts are cleared always.

A big thank you to NIVADITA SAINI .

The trip was planned meticulously and we could cover lot many places within the time available.The Tour Manager was also well clued up, polite and conducted the tour in a professional manner.
Places covered are as under:
Europe package tour(10 Sep to 22 Sep 2019)- Trip Factory, Bangalore



France 10-12 Sep(Novotel Hotel, Paris)
Paris- Eiffel Tower, Ecole Militair,Chaillot Palace, Champ de Mars, Champ de Elysees,Montparnasse tower,Concorde Square,National Assembly,Louver Museum,Opera Garnier,Le Magdelaine,Place Vendome,Arc de Trumphe,Invalides,Alexander 111 Bridge,River Siene,Ile de la Cite Island,Concierge,Palace of Justice,Notre Dam Cathedral,Stadde France Stadium,Lido( from outside)

Belgium-13 Sep
Brussels- Grand Place(Grote Market,Town Hall,King’s House,Statue of Everard Sarcelas,Manequin Piss,Rudolf Chocolate shop,Atomium

Netherlands- 13 Sep(Tulip Inn Eindhoven)
Den HAAG – The Hague- Madurodam(miniature city)

Amsterdam- canal cruise

Eindhoven

Germany(14 Sep Leonardo Hotel, Cologne Germany)
Koln-Cologne Cathedral,Titisee- Lake Titisee,Schwarzwald(Black Forest),Drubba Family- cuckoo family

Switzerland(15 Sep Ibis Hotel Chiasso),16/17/18 Hotel Ibis Baden)19 Sep Hotel Living Place Bologna)
Schaufhausen- Rhine Falls,Engelberg- Mt.Titlis,Suspension Bridge,Ice Flyer,Lucerne-Lake Lucerne,Kapelbruk(Chapel Bridge). River Reuss,Lion Monument,Griderwald Grund,Klynie Schedigg(changed train),Eismeer(photo stop),Jungfrau- Sphinx Terrace,Ice Plateau,Glacier,Ice Palast etc.,Interlaken- Casino Cussal,Yash Raj’s statue,Lake Como,Swiss miniature,Chiasso

Italy(20/21 Sep Hotel Principe Rome)
Venice- Tronchetto(bus stop), St.Marks Square,ST.Marks Basilicca,Campanile,Chock Tower,Dodge’s Palace,Bridge of Sigh,Prison,Gondola,Piazetta(two columns-Winged Lion/Karl Theodore slaying the crocodile)

Bologna

Tuscany Region

PISA- Square of Miracles,Baptistry,Cathedral,Leaning Tower of Pisa

Florence- Piazalle Michelangelo,Duumo(Santa Maria Del Fiore),Piazza Della Signoria,Ponte Veechio

Rome-Circus Maximus,Palentine Hall,Arch of Constantine,Colosseum,Roman Forum, Imperial forum, Victor Emmanuel Monument, Palazzo Vanezia,Fountain Trevi

Vatican City-Vatican Museum, Sistine Chapel,St.Peter’s Basilica

Areas of improvement:
Reception to be more coordinated as the driver who came to receive us did not know where is our accommodation and took us to wrong place in Paris.
The group on Telegram was not of much use and replies were delayed
Indian hotel at one place was not amiable and we did not feel the warmth

Apprecaition:
Ms.Manjusha as she was very helpful in all the queries and issues
Mr.Saif the TM was totally professional and amiable.

Best Wishes,
Col Arjun Gupta