Nice trip. Personal attention and flexible. Cordial behaviour. We went for a Chandigarh-Shimla-Kullu-Manali trip for 6 days and had a superb experience with trip factory. I upgraded a hotel from 3 star to 4 star at Shimla just 3 days before the trip without any hassle. The driver, Mr Anil Kumar was good and knowledgeable about the various locations.
I have travelled through many other agents and other bigger internet sites, but what differentiates trip factory from other sites is personal attentions. While it is difficult to even speak to a person in the other sites, you get personal calls from tripfactory to smoothen the trip.
All my family's demands were met with utmost cordiality.
I am happy and will book my future trips through them.