Saba Firdose/B2C review by Merlyn Dsouza

On 30 January 2019
Will Recommend to Others
It was my parents 25th Wedding anniversary when I decided I wanted to gift them a trip abroad. That's when I came across Tripfactory on my facebook page. My travel expert was Athar back then who customized the package for me as per the places i wanted to visit at an affordable deal.
Pro's :
1) They form a group on telegram with all the people in charge at your particular destination
2) They aren't as pricey as veena world or thomas cook, yet the service is commendable
3) TF experts during the trip were very co-operative
4) Even though merlion was not a part of the itinerary, on insisting they somehow managed to take us there.
5) They provide you with the complete itinerary of the trip and take you to all the places promised
6) On our first day in Singapore they took us for a complimentary buffet dinner at an indian restaurant. I would like to thank Mr. Amit for the kind gesture.
7) The trip will go extremely smooth if you abide by the timelines.
8) I had booked holiday inn. It was an amazing place to stay at. The breakfast buffet was extremely amazing.
9) Malaysia unfortunately we visited places where it was only a photostop. So kindly read the itinerary before making the payment. Also ask them if the tickets are included for everything.
10) Hotel Arenaa star was a mediocre hotel. It has small rooms and it feels claustrophobic. Would never recommend the hotel. Breakfast was terribly bad.

Cons:
1) You will have to abide by the timings mentioned in the itinerary if u have booked in SIC
2) No changes in itinerary once paid for
3) In malaysia please do not opt for Hotel Arenaa star. Terrible rooms and food.
4) Always check your itinerary incase photostop is mentioned because that only means that you will be given a halt of 20 minutes to click pics from outside the monument.

My overall trip was amazing so I would not minus a single star and give them 5 stars for all their efforts.
So now planning my next trip with tripfactory soon!
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