One call to them and a local guide Mr. Colin was there to represent them.
From the booking of flights, Visa arragnments, choice of hotels, the Must visit places and the services offerd by Colin from Tripfactory was - A great memorable experience
Luxury hotel located conveniently recommended by Colin was excellent. We stayed there for 5 nights and must stay it was one of the most exciting places. View from the room is everything of Singapore - Singapore flyer, Merlion, Marina Bay Sand, Singapore river. Just 1 minute walk from Esplanade MRT station and three major malls on a walking distance of 5 to 10 mins adjacent to two shopping malls for starters. The location is central and only a short taxi ride to everything of interest; The view from rooms on both sides of the hotel are great although most may prefer the Marina Bay side. Early check-in request was efficiently facilitated at the desk itself. All the staff we engaged were friendly and accommodating.
Pick up from the hotels and drop were on scheduled time. Vehicles were clean and the drivers were helpful and assisted whenever required. Almost all Must Visit places were covered in the itenary suggested by Colin.