Me and my wife had planned a 3n/4d trip to Singapore through Trip factory. I'm very much satisfied with the way things were organized and a well planned itinerary (which was a lot customized as per our requirement) by Mala. We could get all the details and the information of how we could plan additional time available on the day of arrival as well as on the day of departure. The most important thing before travel is the availability of the coordinator on call when in need and the flexibility in payment which were both up to the best of our satisfaction.
I just loved the way our pickup and drop were arranged in Singapore, and all we needed to do was to be on time at the specified spot. Breakfast in the booked hotel was really good and the other meals were also of our taste. There was also an option for the drop points to be customized, so that we could manage to visit Merlion Park and Clark Quay during night time (most preferred time to visit the places) after our day trip plans. The tour operator is Singapore was also really helpful to provide us with the required information. This trip, far from any other, was the most memorable trip we had so far. Thanks again to Mala from Trip Factory whose constant interaction and coordination helped us to get this trip planned and executed to perfection.