This is my second trip with Trip Factory. The first one was to Thailand and this was to Rajasthan. The entire experience was surreal. Right from the initial ask to tailor the itinerary to asks to check a few additional places along the way was all accommodated.
The vehicle provided was in good condition and we got a very nice driver who helped us along the way.
The hotels booked were all good and each had a different look and feel. A place, a desert camp, a dhani kind of resort we got an opportunity to experience each of them.
As the D-Day approached, trip factory sent reminders and tips on what places to cover/shop etc and this was helpful..
Couple of improvement areas - - While booking hotels we should be given a choice of them being walking distance to shopping areas. That will help customers a lot. - Hot water was a small problem in couple of hotels but this is a small hiccup we can ignore since the water did come by in some time..
Special Mention: A special mention to our driver, Surendra who was really professional to the core and helpful. A special mention to our parter Vijay GN who designed the itinerary and was approachable all through the process!
What next: I am planning a trip to Leh/Ladakh and Andaman sometime this year and will again go with Trip Factory.