The entire trip experience was overall good except for few things which didn't go as per the plan. We traveled to Portblair and back to Bangalore with comfortable flights. The hotel rooms were good and well maintained. The travel coordinators from Dream journey were courteous and friendly. They were able to guide us to the locations in good conditioned cars as mentioned in the iternary.
Now coming to the things which didn't go as planned. 1. We had to miss breakfast at J Hotel due to departure of a early ferry which was informed to us very late in the night 2. In Havelock Island, we were not taken to elephanta beach citing bad weather conditions. This made us miss the speed boat ride, island visit and snorkeling which were part of the iternary 3. The hotel booked in PortBlair for Day 5 was Coral Coves and it was not provided and they had J Hotel booked for us instead. This was irritating as they had some other details other than what we had paid for. However they provided Keys Hotel after discussions. 4. The weather at Andaman is tricky and its rainy season in November. We were not informed about getting umbrella and when requested the local travel coordinator they didn't provide us with any umbrellas. These things could have been handled in a better manner.
I would like to get refund of money for the things I have missed and mentioned above. Kindly let me know the process to get this done.
I would like to thank Lohit for his immediate assistance in the hour of need and coordinating accordingly during the trip. He resolved the connecting flight issue we had from Chennai to Bangalore. Keep up the good work!