(+) Driver was friendly, cooperative. There was no hitch anywhere. Trip Factory was helpful in response to AI ticket cancellation.
(-) Detailed trip depends on the driver-cum-guide. Many in the list of sight-seeing spots are conditional - like 1) What can be managed to see @ Guwahati is left to the discretion of driver as we are ourselves unaware of temple timings etc. 2) museum @Guwahati closed on 2nd saturday etc. 3) Bihu dance @ United 21 not available.
Ginger Hotel @ Guwahati - just a budget hotel and location not very convenient . Nothing in the immediate vicinity of hotel. Expected a better one - value for money. - Door lock not functioning properly. Needed assistance everytime we had to enter the room. - Service satisfactory
Centre Point @Shillong - Good. Central location. Food at restaurant quite expensive but otherwise good. - Service satisfactory
United 21 Grassland @ Kaziranga - had faulty hot/cold water taps . Had to make do with cold water. - Breakfast service would start not before 8 or 8.30 which cuts into our programs later. - Service satisfactory
- Expect quicker response from TF to problems/queries/doubts (specially pre-trip) than the average 36 hours I experienced.