Right from inquiry about tours and itinerary, Sarah, our tour expert from TripFactory was very helpful. When I told her that we have my 1.5 year old daughter also traveling with us, she suggested viable options of visiting different cities in Kerala. Munnar and Thekkady were shortlisted for a 3N/4D trip.
Hotels booked in both cities were awesome. Polite staff and exceptional food and a view to die for from the rooms. Prasad, our tour driver was very helpful. He was polite and suggested apt places considering my kid's presence.
I have already recommended TripFactory to many people. Not sure if they have contacted; but I would definitely rank them higher than other tour operators and want to take my next vacation on TF itself. Great job guys. Keep rocking.
Thank you Sarah for the much needed timely help during the entire trip.