Initially when i booked the trip on Trip Factory, I was little apprehensive of investing so much with an online site. But the moment I landed in Singapore, all was ready for us. Though the flight we booked reached 2 hours late, the pickup vehicle was ready.
The entire sight seeings were pre booked along with all transfers. Just the coach was smaller for the no of people. The hotel bookings was upto the mark , though the rooms were small.
Mala, mt trip adviser was throughout for any help or query. Excellent and well organized trip.