Mona review by Mandar

On 04 June 2019
Will Recommend to Others
Thanks trip factory for very good planning of our Singapore Tour.
I have spent 5 days / 4 nights with your plan.
Hotel was good with nice breakfast.
TOur was also planned nicely and execution & support was also good.
I would like to put some negative about Seat IN couch cordination which was not excellent.
SInce you are using messenger where you cant share the active location of the vehicle or driver.
There was no confirmation call from driver. he just come and go even if we were present there. Our calls are not answered by them , forget expectations about their call.
You can use whatssapp group with vehicle location. Also you should confirm driver name , number and vehicle number.
I think, Tripfactory should improve on vehicle cordination.

Thanks for wonderful time.
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