It was amazing and beyond words. We just went on our first vacation and we had initially booked another hotel with trip factory but then they informed that the hotel booked had unavailable dates. But trip factory promised they will provide us with an equal or better alternate and they absolutely kept their word!! Since we were travelling with out 14 month old we wanted a resort closest to the airport and they provided us with Kurumba which is completely children friendly. No hassels and everything in regards to booking was in order. Thank you so much Tripfactory for giving us a wonderful vacation and i will surely recommend you to all and book more holiday packages from you guys.