Our family had a great time, wish we could stay for long. Had good interaction with spicejet and trip factory. They helped us booking and conformation details. i would rate the trip as 4 star. I'm taking away one star because of the 2hr delay in airport transfers even after conforming with the hotel and other issues with the hotel. And i would suggest in future to provide the traveler about the details like pre-seat booking and first luggage out features and web checkin before so we could make use of the features.