Y R Priyadarshini review by Latha
Will Recommend to Others
Tough I have rated 4 below is my detailed review. I would request this is taken care going forward as I see many are using trip factory these days for holiday planning and without improvements there is a risk of losing business.
Pro's: I had the option to customize my trip while planning. Priya helped me with multiple options with a few limitations mentioned in the Con's. The hotels that were booked were close to the restaurants and shopping markets which saved us a lot for commutation. Appreciate the same. Timings maintained for pickup and drop,
Con's:
1. Before confirming on the itinerary the travel agent should have given us options to chose Tiger Park and other site seeing places as part of the package. We ended up paying extra. The booking are done in a hurry without any suggestions.
2. We were never briefed before the travel. We missed taking the particular specification of photos for visa due to which we landed up paying 200 Bhat's per head at the airport studio.
3. Site seeing covered in Thailand is not worth it. Only 2 temples and one gems gallery. In fact everyone who were part of the trip were complaining the same.
4. Answers to queries asked on Telegram messenger were unconfirmed and rude at times. I do not want to mention the names here. But it was hurting to see rude replies from fellow Indians outside India. I had requested for few places to be covered on the leisure day and I was told they will come back and never came back.
This was my second trip with Tripfactory and overall I am not very happy with this one as I was with the previous - Dubai. I had then personally called Ranjith my travel agent then and thanked him for all the arrangements but that kind of feeling i didn't get this time.
There is always a room for improvement and if you could take the above concerns seriously Trip Factory can be one of the best selling holiday packaged in India.
Kindly reach out to me if you need any clarifications.
Regards
Latha
Pro's: I had the option to customize my trip while planning. Priya helped me with multiple options with a few limitations mentioned in the Con's. The hotels that were booked were close to the restaurants and shopping markets which saved us a lot for commutation. Appreciate the same. Timings maintained for pickup and drop,
Con's:
1. Before confirming on the itinerary the travel agent should have given us options to chose Tiger Park and other site seeing places as part of the package. We ended up paying extra. The booking are done in a hurry without any suggestions.
2. We were never briefed before the travel. We missed taking the particular specification of photos for visa due to which we landed up paying 200 Bhat's per head at the airport studio.
3. Site seeing covered in Thailand is not worth it. Only 2 temples and one gems gallery. In fact everyone who were part of the trip were complaining the same.
4. Answers to queries asked on Telegram messenger were unconfirmed and rude at times. I do not want to mention the names here. But it was hurting to see rude replies from fellow Indians outside India. I had requested for few places to be covered on the leisure day and I was told they will come back and never came back.
This was my second trip with Tripfactory and overall I am not very happy with this one as I was with the previous - Dubai. I had then personally called Ranjith my travel agent then and thanked him for all the arrangements but that kind of feeling i didn't get this time.
There is always a room for improvement and if you could take the above concerns seriously Trip Factory can be one of the best selling holiday packaged in India.
Kindly reach out to me if you need any clarifications.
Regards
Latha
