i was introduced to Tripfactory by my relative. TF turned out much above my epectations. right from rate negotiation till completion of tour Ms Manasa and Mr Sourav rendered flawless service which has induced confidence in me to approach Tripfactory again and again for my future trips in india and abroad. i wholeheartedly extend thanks to above officials and other officials at other operational level.
As you are aware our trip to Nubra valley was aborted because of landslide . On return we were placed in hotel Hill Town which was a very basic hotel uncomparable to hotel Singee Palace. We were so much tired on that day after spending 6 hours in the vehicle on the way to Nubra that we had no alternative but to accept hotel as offered. It was the only disappointment in our tour. Hotel Singee Palace was also having number of rooms as well as vacated by us too but the Agency to whom you had asked to arrange room perhaps did not want to offer us hotel Singee Palace. they were searching for much below standard hotel to accommodate us just to save money. On that day i also understood our accommodation arrangement was assigned to some Agency in Delhi who turned out to be playing the game for the sake of money. In India it so happens. we cannot put blame on anyone.
I wish you would throw light on inferior hotel provided to us.