Excellent service. We had booked itinerary for Leh, Ladakh for 10 days and everything was arranged very well. I was little afraid of booking a trip online after once been cheated by some other travel agency (named Trip Times Now). But Trip Factory proved me wrong. Right from the day 1 till they always follow up with you. They will keep in touch with you before and during the trip. Everything was very smooth. The hotels booked were also pretty decent. Also, they made sure the driver reaches on time to pick and drop us from airport and to the spots. Keep up the good work. Looking forward for the next trip with Trip Factory. Thank you.