I was initially very skeptical about using Tripfactory as you are dealing with a voice and not a person in front of you. But I must say that the entire experience has been excellent. Akshit showed a lot of patience while I kept adding and removing places from the plan. I think we went through 13 iterations before we finalized the itinerary. Akshit was always just a call away and that gave us a lot of confidence. The trip went very smoothly and all the arrangements were better than expected. The tour operator in Katra was especially helpful in getting my parents helicopter tickets when their initial booking was cancelled due to bad weather. All in all, I would definitely recommend Tripfactory to anyone looking to have a hassel free holiday.