I had booked the trip to Kerala for my 1st anniversary. The overall experience was great. However we faced some glitches for our stay in Munnar. The hotel that was initially confirmed by Trip Factory denied our booking confirmation since they were out of rooms. Though initially I was being told that the hotel booking was confirmed in Munnar, when the staff at Trip Factory identified that the confirmation was not in place, they went out of the way to ensure that we get a better hotel in Munnar and it was genuinely good. Thekkady and Alleppy were again amazing experiences with amazing hotels. Only disappointment was Kumarakom. It is not the place for tourists especially for those who have stayed on a houseboat in Allepey. May be Tripfactory staff can recommend another destination instead something like Cherya beach. Also the hotel in Kumarakom "Manor Backwater Resort" was also sad along with its food. There are better hotels in the vicinity.
The best part of the trip was the driver who was assigned to us "Mr. Lal". Very informed driver as well as very helpful and kind.
Overall I would like to rate this trip as a good trip with very good experience.
I would like to thank Sufiya as well as entire staff at Trip factory for this trip.