Sourav / Trip Factory was amazing. I arranged a trip for some guests from China. Sourav was professional in attention to detail and arranged taxi, hotel, sightseeing, flights etc. The hotels recommended were excellent and fit in the budget. Best part was the taxi driver, who was very courteous to the guests from China and didn't let them be conned at the tourist spots. Then there was a last minute change required for return trip - and that is where Trip-factory / Sourav really came through and made it a very pleasant experience. I am already asking him to plan another trip for us. I recommend Sourav without hesitation.