We had been to HongKong and Macau along with family members and Prakash had done a stupendous job in organizing a wonderful one. He made sure every bit of the trip was very well taken care of without any hiccups. Everything was booked on dot - flights, hotels, site seeing etc. We also had to change the dates and bookings as had some confusion around the travel dates. The entire team of Trip Factory was very cooperative and extremely friendly. We will definitely keep going for more and more trips through TripFactory.