I went to Dubai in April 2017 through TripFactory. Right from the beginning of package booking till the time we returned everything was well managed and properly planned. Although there were a couple of hiccoughs during the itinerary finalization 1 day before the trip. But I guess that's the part and parcel of foreign travel. Our point of contact Prakash Yad was very cooperative, polite and helpful throughout. In Dubai as well all the drivers were decent and punctual and itinerary was followed properly. All and all a hassle free memorable experience.