Alice Shruthi review by Suryanarayana L Akkiraju
Will Recommend to Others
Th entire trip including logistics coordination was commendable. All aspects of the trip were as per commitment to the T. We felt the tour to be easy flowing all the way
Only two minor glitches to be brought to your notice ( I believe they were an exception rather than rule)
1. After lunch on June 14 (after Coral island visit), it took over 2 hours to transfer us back to the hotel (we had to wait for another couple from the same hotel where we were staying, who joined lot later for lunch and naturally their finished lunch very late). The assigned driver also behaved rudely with us asking us to hop from one van to another (both of us being senior citizens, it was a hard grind) just to pass some time before the other couple was ready to be picked up for drop
2. To add insult to injury, Mr Sourav promptly called to me address the alleged grievance of that driver rather than addressing my difficulty as a customer. In fact he was discourteous in his call , to say the least
One suggestion for you incorporate in your Thailand itinerary is the dress code for Coral Islands travel
-Guests to wear preferably shorts/women avoid sari if possible, wear slippers not shoes. This is because of your bitter experience by wearing jeans.sari and sports shoes !!!!!Motor boat travel splashes water all over, one has to wade through knee-thigh deep water to some extent while boarding as well as alighting
Concluding comment----Hats off to Trip Factory
Only two minor glitches to be brought to your notice ( I believe they were an exception rather than rule)
1. After lunch on June 14 (after Coral island visit), it took over 2 hours to transfer us back to the hotel (we had to wait for another couple from the same hotel where we were staying, who joined lot later for lunch and naturally their finished lunch very late). The assigned driver also behaved rudely with us asking us to hop from one van to another (both of us being senior citizens, it was a hard grind) just to pass some time before the other couple was ready to be picked up for drop
2. To add insult to injury, Mr Sourav promptly called to me address the alleged grievance of that driver rather than addressing my difficulty as a customer. In fact he was discourteous in his call , to say the least
One suggestion for you incorporate in your Thailand itinerary is the dress code for Coral Islands travel
-Guests to wear preferably shorts/women avoid sari if possible, wear slippers not shoes. This is because of your bitter experience by wearing jeans.sari and sports shoes !!!!!Motor boat travel splashes water all over, one has to wade through knee-thigh deep water to some extent while boarding as well as alighting
Concluding comment----Hats off to Trip Factory
