Shilpa review by Vandana T K

On 04 April 2018
Will Recommend to Others
I went to Darjeeling-Gangtok for a 4 day trip with my husband and our friend and his family and it was awesome!!!! no words to say. everything was organised from the starting itself and shilpa from trip factory booked the flights and hotels for us. she created a whats app group for communication during the trip and it was good as we could prepare for border checking and all well in advance. i must say about the stay!!! both in darjeeling and Gangtok, the hotels were really good and the ambiance was awesome. we had a 3 year old kid with us and he enjoyed the hotel rooms most... the rooms in both places were vast, and spacious because of which it gave a homely feeling!!. the drivers in both places were so good and punctual that they arrived at hotel much before we were getting ready. they were not only drivers but tour guides to us - they talked about the stories behind the places we were going to visit and was very much flexible to our needs of stopping car in between for kids food, his needs etc. the tour was well planned and we were not tired after travelling to 12000 feet above lake in Gangtok. Hats off to Shilpa and team for organizing such a memorable , relaxing, pleasure trip for us. We did not had to worry for anything as everything was made in place by them. The only improvement feedback i would like to give to the team is that to plan little bit on the flight tickets as some confusion happened in my case. i kind of blocked the plan and was proceeded to payment but at that time the flight price increased and i had to pay 4k extra to book finally. if the package is blocked, please take a provision from your side to ensure the package at agreed cost. keeping this aside it was great trip and i would suggest trip factory to all my friends and will consider for my future trips too....
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