Shruthi C review by Rajarshi Chakrabarti

On 22 February 2018
Will Recommend to Others
My friend suggested me to use Trip Factory for my honeymoon planning & good I used you.
My travel expert was Soumyadeep. He has not only an expert, but also very patient. Since this was my honeymoon trip, I had a zillion queries and he answered all of them and also at odd hours.

The trip was planned to perfection. Loved the arrangement right from Airport pick up & Drop.
The various sight-seeings were very nicely planned and everything went on smoothly. His suggestions on visiting some places were spot on.
The whatsapp group created before take-off was really helpful. Since my number was switched off, they called me on whatsapp for a urgent need I had. This is customer service at its best and I am in customer service industry myself.

For Spore Trip : Universal Studios - advise to take Express pass as the queues were massive. City tour can be replaced with something else such as Garden by the bay or Flywheel. Also advise future travellers to visit the Sea-Aquarium at Universal. Must see.

Overall, a big thank you to entire TripFactory team ! This is once in a lifetime trip and we shall remember it for a very long time.

Rajarshi & Priyanka.
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