Prakash B/B2C/DXB review by Narasimha Reddy

On 24 May 2025
Will Recommend to Others
The hotels I am mentioning are 4 star hotels. Overall the trip was good. provided with regular assistance. Galway Heights hotel in Nuwara Aleya was not upto mark, no lifts, less or no occupancy, food very bad, flies in dining room.
Radisson candy , no complaints, overall good place.
Cinnamon Bey , is nice but the food was not upto mark.
Radisson Colombo, receiving staff could not at least give the welcome drink, we s
wereshown the place they keep the welcome drink and we helped ourselves. After checking into the room the A/c did not drop below 26 and the mechanic confirmed repair, they started to open the vents whuch we objected as there will be fine dust and told them to carry the work after we are shifted to a new room. It took 3 hours to shift us to new room. food was not as good as the Radisson, Candy.
We are repeat customers of Trip Factory. No problem with the representatives of the company, They were all the way with us.
The driver they provided was very good, neat, safe and a yes boss person, he never had a no for us.
Share this