As close as a childhood friend Karan has been of mine, it is great to see how his team has progressed in the challenging travel industry. I am very happy that i took the decision to move all my travel plans from multiple travel agencies to his travel company. I must admit that he has done very well in the domestic sector (PAN India) and his suggestions for foreign travel is getting better with time and experience. I can share with confidence that he is working in the right direction towards offering better services and travel plans to all his existing and new clients. As a owner of a travel agency, he is willing to get feedbacks and insights for consistent improvement to be able to guide his clients and make their experience worthwhile! Do give yourself a chance to be associated with this young lad and I am sure he will ensure you will keep going back to him for any travel related matters either booking or just information.
Good Luck to him and his entire team. My family and friends will continue to support his endeavour and efforts.